Support
We’re here to help you steward your money with confidence. Find answers below, or reach us directly.
Contact us
Email [email protected] and we’ll get back to you within 1–2 business days.
Getting started
- Create an account, then connect a bank, credit card, or investment account securely through Plaid.
- Your first budget is generated automatically using the 10-10-80 framework (10% give, 10% save, 80% live) and can be edited anytime.
- Set up giving/tithe tracking, goals, and debt payoff plans from their respective tabs.
Billing & subscriptions
Faithful Finance subscriptions (Steward and Steward Pro) are purchased and managed through your account on our website, not through the App Store. To subscribe, upgrade, change your billing cycle, or cancel:
- Sign in at faithfulfinanceapp.com/settings/billing
- Or, from the mobile app, go to More → Settings → Subscription and tap “Manage” to open your billing page
Payments are processed securely by Stripe. For invoices, payment method updates, or cancellations, use the “Open Billing Portal” button on the billing page.
Bank connections
- Bank, card, and investment connections are powered by Plaid. We never see or store your bank login credentials.
- If an account shows “needs attention,” open Accounts and tap the account to re-authenticate with your institution.
- You can disconnect any linked account at any time from the Accounts screen.
Account & data
- Update your profile, church name, and tithe goal from Settings.
- Enable biometric login (Face ID/Touch ID) and multi-factor authentication from Settings → Security.
- You can permanently delete your account and data from Settings → Danger Zone.
See our Privacy Policy for details on what we collect and how it’s protected, and our Terms of Service for the full terms of use.
Report a bug or security issue
Found something broken, or a security concern? Email [email protected] with as much detail as you can — device, steps to reproduce, and screenshots help us fix it faster.